Frequently Asked Questions

The following information is provided here for your convenience only.  As regulations and definitions may differ by service area, we strongly encourage you to download a copy of the dog control bylaw(s) for your area directly from your local government. See Dog Control Bylaws for more information.

Where can I view photos of impounded dogs, or dogs for sale?
From time to time, we post adoptable dogs on our Facebook page. Due to time constraints, we aren’t always able to update our website or Facebook page with photos of impounded dogs.  Please call us at 250.545.8070 to confirm whether your dog was impounded.

Do I need to buy a dog license?
In the North Okanagan, a license is required for any dog over the age of 6 months.  In the City of Salmon Arm, a license is required for any dog over the age of 4 months.  Licensing requirements vary by jurisdiction – find out more about Dog Control Bylaws.  See also “Where Can I Purchase a Dog License?”.

*** Please renew RDNO dog licenses prior to January 1 ***

Can I purchase or renew a dog license online?
Yes!  Follow one of these links:

What are your hours of service?
In the North Okanagan, our regular office hours are Monday to Saturday from 9:00am to 5:30pm. Kennel hours are by appointment only.

What if I have an emergency after hours?
For emergency service outside regular office hours, please call our toll-free 24-hour monitoring service at 1.877.379.2821 and leave a message with a call-back number where we can reach you.  Please note that Barking Dogs are not considered an emergency. We encourage you to File a Report online.  If public safety is at risk, call 911 or your local RCMP.

leashes

A variety of leashes and restraining devices are available for dogs – please use them!

What does “unlawfully at large” mean?
“Unlawfully at large” means a dog that is not under control.  A dog may be considered “unlawfully at large” if the dog is not on the premises of the person owning or having custody of, care or control of the dog, AND if the dog is not under the direct and continuous charge and control of a responsible and competent person OR securely confined within an enclosure or tethered so that it is unable to roam.

What does “under control” mean?
Having your dog “under control” means, in respect of any dog, leashed or unleashed, that the dog immediately returns when called by the person who owns or who has care and control of the dog; and that the dog is not annoying, harassing or attacking any person, wildlife or other animal.

What is an “enclosure”?
An “enclosure” is any area surrounded by a fence or walls, a pen, cage or run, or a building or vehicle, or other structure adequately constructed to prevent a dog from escaping.

What is a “tether”?
A “tether” is a securing device that consists of a rope or leash made of leather, natural or synthetic fibre, chain or cable of sufficient size and strength to prevent the dog from breaking it, or chewing through it, but not of such composition as to cause discomfort, pain or injury to the dog.

What is an “unaltered” dog?
Anunaltered” dog is a dog that has not been spayed or neutered.

What is an “unlicensed” dog?
An “unlicensed” dog is any dog for which a license for the current year has not been obtained.

Am I considered a dog “owner”?
A dog “owner” is a person who owns or has custody, care or control of a dog.  You are considered the dog’s “owner” if you are walking the dog on a leash, for example.

What is “excessive barking”?
Any barking, howling, yelping or cries that unduly disturbs the peace, quiet, rest, comfort or tranquillity of the surrounding neighbourhood or vicinity, or of persons in the neighbourhood or vicinity.

Why does my dog bark, and what can I do about it?
See Why Do Dogs Bark for information and tips to help curb problem barking.

Where can I exercise my dog off-leash in the Greater Vernon area?
There are designated dog parks in Greater Vernon (Vernon, Coldstream and Electoral Areas B and C) where dogs may be exercised off-leash, as well as mixed use parks that permit dogs on-leash. See Dog Parks in Greater Vernon for a map and more information.